Terms of Service

1. Acceptance of Terms

By creating an account, submitting a consultation, or making a purchase through Erect Direct Now, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services.

2. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Reside in the United States or its territories
• Provide accurate, complete, and truthful information in your consultation
• Have a valid payment method
• Not be prohibited from using our services under applicable law

By using our services, you represent and warrant that you meet all eligibility requirements.

3. Medical Services and Telemedicine

3.1 Nature of Services

Erect Direct Now is a telemedicine platform that connects patients with licensed healthcare providers. We facilitate consultations and prescriptions but do not provide medical advice directly. All medical decisions are made by independent, licensed physicians.

3.2 No Doctor-Patient Relationship with Erect Direct Now

Your doctor-patient relationship is with the prescribing physician, not with Erect Direct Now. We are a technology platform and pharmacy facilitator, not a medical practice.

3.3 Truthful Information Required

You must provide accurate, complete, and truthful information in your medical consultation. Providing false information can result in:

• Inappropriate prescriptions that may harm your health
• Denial of future services
• Account termination
• Potential legal consequences

3.4 Not for Emergency Care

Our services are not appropriate for emergency medical situations. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

3.5 Limitations of Telemedicine

Telemedicine consultations have limitations compared to in-person visits. By using our services, you acknowledge that:

• The physician cannot perform a physical examination
• Diagnosis may be based solely on your self-reported information
• You may need to follow up with an in-person healthcare provider
• Our services are not a substitute for comprehensive medical care

4. Prescriptions and Medications

4.1 No Guarantee of Prescription

Completing a consultation does not guarantee that you will receive a prescription. The physician will only prescribe medication if they determine it is medically appropriate and safe for you.

4.2 Medication Information

All medications carry potential risks and side effects. You are responsible for:

• Reading and understanding all provided medication information
• Following dosage instructions carefully
• Reporting any adverse reactions to your healthcare provider
• Consulting a physician if you have questions or concerns

4.3 Drug Interactions

You must disclose all medications, supplements, and health conditions in your consultation. ED medications can have dangerous interactions with certain drugs, particularly nitrates and some blood pressure medications.

4.4 Prescription Validity

Prescriptions issued through our platform are valid for the duration specified by the prescribing physician and applicable state law. You may not transfer, sell, or share your prescription medications with others.

5. Orders and Payments

5.1 Pricing

All prices are displayed in U.S. dollars and include the cost of medication and shipping. Prices are subject to change without notice, but you will always see the final price before completing your purchase.

5.2 Payment

Payment is required at the time of order. We accept major credit cards and debit cards. By providing payment information, you authorize us to charge your payment method for all fees incurred.

5.3 Billing

You are responsible for all charges associated with your account. If payment fails, we may suspend or cancel your order.

5.4 Subscription Services

If you enroll in a subscription plan:

• Your payment method will be charged automatically at the subscription interval
• You can cancel at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• No refunds for partial subscription periods

6. Shipping and Delivery

We ship to addresses within the United States and its territories. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by:

• Weather conditions or natural disasters
• Carrier delays or errors
• Incorrect shipping addresses provided by you
• Customs or regulatory holds

You are responsible for providing an accurate shipping address. We cannot reship orders delivered to an incorrect address due to your error.

7. Returns and Refunds

7.1 No Returns on Prescription Medications

Due to FDA regulations and safety concerns, we cannot accept returns of prescription medications once they have been dispensed and shipped.

7.2 Refunds for Denied Consultations

If your consultation is not approved by a physician, you will not be charged for the medication. Any consultation fees paid (if applicable) are non-refundable.

7.3 Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us within 30 days for a replacement or refund. We may require photographic evidence of the issue.

8. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Keeping your contact and shipping information up to date

We are not liable for any losses resulting from unauthorized use of your account.

9. Prohibited Conduct

You agree not to:

• Provide false, misleading, or inaccurate information
• Use our services for any illegal purpose
• Attempt to obtain prescriptions for others
• Resell, distribute, or share medications obtained through our platform
• Interfere with or disrupt our website or services
• Attempt to gain unauthorized access to our systems
• Use automated tools to access or scrape our website
• Violate any applicable laws or regulations

Violation of these terms may result in account termination and legal action.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Erect Direct Now or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our platform

11. Disclaimers and Limitations of Liability

11.1 Service "As Is"

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11.2 No Medical Advice

Erect Direct Now does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider with any questions about a medical condition.

11.3 Limitation of Liability

To the fullest extent permitted by law, Erect Direct Now shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or data
• Medical complications or adverse reactions
• Delays in treatment or diagnosis
• Any damages arising from use of our services

Our total liability shall not exceed the amount you paid for the services in question.

12. Indemnification

You agree to indemnify, defend, and hold harmless Erect Direct Now, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms of Service
• Your violation of any third-party rights
• Providing false or misleading information

13. Dispute Resolution

13.1 Informal Resolution

If you have a dispute with us, please contact customer service first to attempt an informal resolution.

13.2 Arbitration

Any disputes that cannot be resolved informally shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial or to participate in a class action lawsuit.

13.3 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

14. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for:

• Violation of these Terms of Service
• Fraudulent activity or providing false information
• Abusive behavior toward our staff or healthcare providers
• Any reason at our sole discretion

Upon termination, you must immediately cease using our services. Termination does not relieve you of any payment obligations.

15. Changes to Terms

We may modify these Terms of Service at any time. We will notify you of material changes by:

• Posting the updated terms on our website
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

Your continued use of our services after changes take effect constitutes acceptance of the modified terms.

16. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Information

For questions about these Terms of Service, please contact us: